The manual burden of NFT drop monitoring
As they’ve continued growing, the Endstate team found it increasingly challenging to monitor drops in real-time, forcing their development team to manually monitor smart contract events and function logs on block explorers to view drop performance. Once Endstate’s development team found a specific event on a block explorer, they needed to manually relay smart contract event data like forges or redemptions of specific colorways and shoe sizes across internal communication channels, inventory systems, and community channels.
Wanting to minimize errors, improve efficiency across the team, and recognize the need to free up bandwidth for the engineering team, Endstate decided to partner with Esprezzo to automate real-time monitoring of all drop activity using Dispatch.
Solution: No-code automation for streamlined NFT drops with Dispatch
An example of creating Endstate’s claim monitor with Dispatch
Phase 1: Adding new smart contracts to Dispatch
Adding BAIT x Endstate smart contract on Dispatch
Dispatch provides a quick and easy no-code interface that seamlessly allowed Endstate’s team to add upcoming drop NFT smart contracts in a few minutes. Once the smart contracts are added to Dispatch, the Endstate team can filter for specific events and functions that are most relevant to them; they create real-time alerts for relevant smart contract activity via Discord and email so that everyone on their team from marketing to manufacturing and fulfillment can keep track of drop progress.
This significantly reduced manual errors and faster cross-communication across the team, leaving more time for the engineering team and less time monitoring block explorers during each drop.
Phase 2: Create Discord bots
To address the constant desire to create transparency across the team and keep the community engaged, Dispatch enabled Endstate to create real-time Discord bots that automatically fire alerts when specified NFT smart contract event activity is found on-chain. The automated bots allow the Endstate team to know when items are claimed instantly on the respective blockchain. This not only provided the entire Endstate team peace of mind and faster insight into NFT drop activity but also provided the community an easy way to follow along and see other users receive their NFTs in real-time driving further momentum for each drop.
Phase 3: Drop performance retrospective
Dispatch provides a list of all smart contracts that any project team adds to their system providing glanceable insight and metrics across current and past drop performance. Creating a single view for Endstate’s engineering, marketing and founding team has allowed them to identify various trends in drop performance.
Endstate NFT smart contracts on Dispatch
From manual to automatic: Endstate’s real-time drop management with Dispatch
Operational efficiency: Endstate experienced a nearly 90% reduction in manual workload related to drop monitoring, inventory management updates, and community engagement related to real-time drop activity.
Cost savings: Using Dispatch resulted in cost savings due to reduced manual efforts for Endstate’s engineering team providing them additional bandwidth to work on new user-facing functionality.
By using Dispatch, Endstate successfully streamlined their drop monitoring, internal communication, and community satisfaction. Beyond resolving immediate challenges, Dispatch was important in positioning Endstate for consistent growth in the rapidly growing brand experience landscape.